Helping you transform your Professional and Personal Relationships
A Cornell University study found that teams that received active listening training were more effective in problem-solving and showed a 32% increase in team performance compared to those that did not receive such training. Active listening was found to be particularly useful in diverse teams, where misunderstandings are more likely.
A study published in the Journal of Business Communication demonstrated that active listening training could reduce communication errors by 40% and increase employee retention by 20%. Active listening helps employees better understand instructions, reduce errors, and foster a culture of mutual respect and understanding.
Listening course
Access my listening course through Udemy:
Learn how listening can revolutionise your personal and professional relationships.
This course includes lessons that help you better understand how we listen, why listening is important, but why it's challenging. It helps you understand the benefits that you can experience if you invest in building this skill as well as tips to listen better.
By the end of this course, you will be able to master client relationships, learning how to earn their trust in just one conversation where you demonstrate listening to understand. You'll also experience shifts in your personal growth and your personal relationships.
COACHING
Book a one-on-one coaching session with me where I can assist you in shifting your relationships by learning to listen. This includes:
- Listening to yourself to better understand your triggers and how to shift them
- Listening to others to improve your relationships from client relationships, colleague relationships to personal relationships
- Using listening as a base for tough conversations so that you can navigate them with ease
- Using listening in negotiations
With over 16 years of hands-on experience in client management—from guiding junior marketing clients to collaborating with CEOs—I’m here to help you transform your client relationships into seamless, productive partnerships. My journey has equipped me with a deep understanding of client dynamics and a passion for turning challenging interactions into opportunities for growth.
I’m an internationally certified life coach and mediator, and I’ve dedicated my career to mastering the art of client communication. Whether you’re looking to refine your listening skills or navigate tough conversations with ease, my tailored courses are designed to elevate your approach. My techniques aren't just about managing clients; they’re about building meaningful connections that drive success and satisfaction on both sides.
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